5 Communication Tips for Successful Partnering
We need to develop partnering relationships in business all the time; whether it be joint ventures or strategic alliances, selling through distributor partners or partnering with your suppliers. The...
View Article5 communication tips for resolving conflict
Unresolved conflict is one of the biggest destroyers of enthusiasm and hence also productivity that exists in business. All too often we ignore it and hope it will go away and resolve itself. This is...
View Article5 things Confucius could teach us about business
The extraordinary growth of the Chinese economy since 1980 has revolutionised what we had previously understood about industrialisation and economic growth. This has not been by chance, and I am not...
View ArticleWhat happens when key senior management figures leave? How God must be...
If you’re a business owner, or hold a senior management position, you understand the devastating impact of losing key, senior employees. Those on whom you rely day in and day out, those who make your...
View ArticleDon’t forget to SMILE! 5 customer service tips for face-to-face meetings
Online communication is all very well, but when it comes to face-to-face meetings, it’s the little things that can make all the difference. when it comes to face-to-face meetings, it’s the little...
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Smart Apps for Busy Executives
When working from your mobile device whether it is a smartphone or a tablet, there are some must-have apps to help your day be more productive, less stressful and help with key tasks that need to be...
View ArticleAre you scared of communicating?
Have you ever experienced that unfathomable fear when you’re presented with the prospect of communicating what it is you do? Some of us are more modest than others and let’s face it, some people just...
View ArticleThe 7 deadly sins of networking events
As a business owner I do a lot of networking. I attend conferences and business networking events and as a raging introvert, I don’t love it, but I recognise it as an essential part of the job. I have...
View Article5 tips for building a Personal ‘Presence’ at work
Have you ever seen someone walk into a room and you are instantly drawn to them? Is it their clothes or shoes or something less tangible that instantly attracts you to them? That something is called...
View Article10 tips for face-to face networking success
People do business with people they know and like. It’s not entirely true all the time, but it’s mostly true. Enough that you should pay attention to it. Let’s try to figure out why this might be the...
View Article3 ways you can create a professional profile for your business
Did you know less than half of all Australian businesses (both small and large companies) had an online presence? Considering that globally 61% of Internet users research products online are you...
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5 practical tips for international businesswomen
When your boss tells you that you’re being sent on an international business trip, your mind probably fills with excitement and anticipation for what lies ahead. You research the company and the...
View ArticleWanna know what other people really think of you?
Part 1 of a 3 Part Series – Impressing the hell out of those strangers over email In today’s work environment, we all need to know how to market ourselves. If you want to truly succeed in running...
View Article5 common mistakes that affect Customer Service and how to avoid them
Your Customer Service Team is the face of your company and it is important that all the human interactions are as good as your product. After working for 8+ years with Customer Service Teams, here are...
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So what does a Recruiter really do?
I’m often asked, what does a Recruitment Consultant actually do (other than just send CVs to clients as many people think!) and why do we have them? Professionally, a recruiter’s role can often be...
View Article6 social skills every leader needs
One of the most difficult things about being a leader is knowing how to connect with different people. Leading someone who is like you or thinks the way you think is much easier than leading someone...
View Article5 signs your team is dysfunctional (and what to do about it)
Patrick Lencioni in his work “The 5 Dysfunctions of a Team” outlined the key things that contribute to ineffective team outcomes. Let’s explore those and what you, the leader, can do to create a fully...
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5 Perceptions of Being “Pretty” at Work
I once had a boss tell me that I was too pretty for the job. Being that I was 5’2 and 135 pounds, the supermodel career track was just slightly out of reach. There are perceptions about “pretty” women...
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Good business seating: Where to sit in professional settings
The seating arrangements that you’re managing and going through on a daily basis in your company have a much bigger impact on the success or failure of events than you might imagine at first glance....
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6 ways to find “Me Time” when you’re a proud Workaholic
I juggle lots of balls. Between working for Government, owning my own business, being a new Mum, building a new home, and managing the ups and downs of family and personal life, I am always busy. Even...
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